Privacy Policy

Effective Date: August 27, 2026
Last Updated: August 27, 2026

Lumin Physician Aesthetics ("Lumin," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website www.luminphysicianaesthetics.com (the "Site") or interact with us in connection with our aesthetic services.

By using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

1. Information We Collect

We may collect the following types of information:

A. Information You Provide Directly

• Name, email address, phone number, and mailing address
• Appointment requests and scheduling information
• Messages sent through contact forms, chat, or email
• Information submitted through intake forms or consultation requests
• Payment information (processed securely through third-party payment processors)

B. Health-Related Information

If you request a consultation or complete an intake form, we may collect health-related information relevant to the services you are seeking (such as skin concerns, medical history, or treatment goals). This information is used solely to provide appropriate care and is handled in accordance with applicable healthcare privacy laws, including HIPAA, where applicable. Separate authorizations or Notices of Privacy Practices may govern protected health information collected as part of clinical treatment.

C. Automatically Collected Information

• IP address, browser type, device information
• Pages visited, time spent on pages, and referring URLs
• Cookies and similar tracking technologies

2. How We Use Your Information

We may use the information we collect to:

• Respond to inquiries and schedule appointments
• Provide, manage, and improve our aesthetic services
• Communicate with you about appointments, services, and promotions (with your consent, where required)
• Process payments and maintain billing records
• Comply with legal, regulatory, and accreditation requirements
• Improve our Site, marketing, and patient experience
• Protect against fraud, unauthorized transactions, and other liabilities

3. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service providers who help us operate our practice (e.g., scheduling platforms, payment processors, email/marketing platforms, IT support)
• Business associates, as required for compliant handling of protected health information
• Legal or regulatory authorities, when required by law, subpoena, or to protect the rights, safety, or property of Lumin, our patients, or others
• Successors, in the event of a merger, acquisition, or sale of practice assets

4. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, or disclosure. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our Site may use cookies and similar technologies to enhance user experience, analyze traffic, and support marketing efforts. You can control cookie preferences through your browser settings. Disabling cookies may affect certain Site functionality.

6. Third-Party Links

Our Site may contain links to third-party websites (such as social media platforms or booking tools). We are not responsible for the privacy practices or content of third-party sites. We encourage you to review their privacy policies separately.

7. Your Choices and Rights

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your personal information
• Opt out of marketing communications at any time
• Request a copy of your health records in accordance with applicable law

To exercise these rights, please contact us using the information below.

8. Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors without appropriate parental or guardian consent.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.